Support Policy

SUPPORT POLICY

Pranon Express is committed to providing excellent customer support to ensure a seamless shopping experience. Our support services include:

1.      Customer Support Channels: You can contact us via email, phone, or live chat for assistance with orders, returns, and general inquiries.

2.      Response Time: We aim to respond to all queries within 24-48 hours.

3.      Technical Support: If you experience any technical issues with our website or mobile app, our team will provide troubleshooting assistance.

4.      Order Assistance: Our support team is available to help track orders, resolve payment issues, and assist with order modifications.

5.      Feedback and Complaints: Customers can submit feedback or complaints, and we will address them promptly to improve our services.

For assistance, contact us at support@pranonexpress.com or call our customer helpline.

Info

Pranon Express eCommerce is your premier online destination for premium, imported cosmeceuticals and lifestyle products. Dedicated to enhancing your everyday life, we bring you the latest in skincare, beauty, and wellness solutions from trusted global brands.
Our carefully curated collection is designed to meet the needs of modern, health-conscious individuals who seek effective, science-backed products for radiant skin and a confident lifestyle. With a focus on quality, innovation, and customer satisfaction, Pranon Express is committed to delivering an exceptional shopping experience right to your doorstep.
Explore our range of high-performance cosmeceuticals, enjoy seamless online shopping, and discover the transformative power of premium lifestyle products—all at your fingertips.

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